International Orders

International orders can be fulfilled on an individual basis with support from our customer service team. Please reach out to support@feedprojects.com for more information. Transit times will be provided on a case by case basis.

Monogrammed Orders

Please allow extra time for your monogram orders to ship out from our warehouse, approximately 2-4 days.

Unfortunately, we are unable to adjust or cancel orders that have already been placed because we do our best to fulfill orders as quickly as possible. If you have any questions or concerns, please contact us at support@feedprojects.com, and we can help guide you through the return or exchange process.

Yes! When you subscribe to our e-newsletter/SMS messages, you’ll receive a promo code for 15% off your first purchase as well as receive other promo code offerings throughout the year. We also offer free FedEx Ground shipping on all U.S. orders over $100. 

No, promo code offers may not be combined with any other coupons, discounts, offers, or promotions. They are also not valid on prior purchases or gift cards.

We accept unworn, unused items purchased exclusively from www.feedprojects.com within 30 days from the date of purchase with all original packaging. Any product without original packaging or considered worn may not qualify for a refund. Please note that shipping and handling are not refundable. Policy does not apply to items marked Final Sale.

To continue to return, please get started here: FEED Returns

We accept unworn, unused items purchased exclusively from feedprojects.com within 30 days from the date of purchase. All items must be returned with the hang tags attached and all original packaging. Any merchandise without these items or considered worn may not qualify for a refund. Please note that shipping and handling charges are not refundable. Policy does not apply to items marked Final Sale.

To begin the returns or exchange process, please get started here: FEED Returns

We’re sorry you weren’t happy with your gift! To create a return for a gift you received, you can continue here: FEED Returns

We take pride in making good products with great care. If you believe your product is defective within 30 days of purchase, please begin your return or exchange process here: FEED Returns

If your product is defective past the 30 days of purchase, please contact our customer service team at support@feedprojects.com with the subject “Defective Product”. Please have the following information on hand:

Order Number

• Short description of defect or issue
• Pictures of the issue

Many of our products are seasonal or limited-time only collaborations, which means when they sell out, they will not be restocked. However, our Classic styles (FEED 1, FEED10, Market Totes, etc.) are frequently restocked.

• If your item is burlap -
  • Burlap is made of natural jute fabric and has a tendency to wear with use over time. Spot cleaning with a damp cloth is the most ideal method of cleaning your product, in order to preserve the burlap material. However, in some cases you may choose to machine wash your product in cold water or dry clean as well, but please note that this method will have an affect on the durability and texture of the product. Please do not machine dry.
• If your item is cotton or canvas -
  • Cotton or canvas products are able to be machine washed in cold water. Please air dry your products, as a machine drying has a tendency to slightly reduce the size and shape of the canvas or cotton bag. 
• If your item is leather -
• Customers can spot clean their leather products with a soft clean cloth. Avoid contact with water, grease, perfumes or cosmetics. We recommend that our customers consult a leather care professional for more custom care and treatment practices.

We are proud to use genuine, semi-vegetable tanned leather to create our leather bags and accessories. The decision to create a leather line was rooted in a conscious decision to expand our offering, and consequently, our impact. We are always on the lookout for new, sustainable, innovative materials, but as of now, we are proud to offer genuine leather as part of our assortment, rather than synthetic leather, which is often made from plastic and we feel results in a lower quality, less durable product. Ultimately, the more ways we offer our customers to integrate FEED into their style choices, the more meals we will be able to give.

We took great care in creating a leather collection that we are proud to stand behind, in both sourcing of materials and production standards. Although over 80-85% of the leather industry uses a method of chromium tanning, the vast majority of our leather products are vegetable and combination tanned which is much better for the environment. Vegetable tanning is one of the oldest methods of tanning. It involves the use of very complex organic substances called tannins found in wood, bark, leaves, fruits and galls of trees.

Get Involved

FEED Supper is our grassroots fundraising initiative, where we call upon our supporters to host their own dinner parties that raise meals for people in need. It can be as simple as takeout pizza with a few friends, to a more formal, seated affair, with all of the guests donating a few dollars to the cause. To learn more about FEED Supper, or to host your own Supper, visit our FEED Supper page. 

You can volunteer at your local food bank through our giving partner Feeding America’s network of food banks. To learn more about opportunities in your community, visit Feeding America.

FEED is a for-profit company designed to offer quality products to consumers, while providing the opportunity to make an impact with their purchase. Outside of raising funds through our product sales, our biggest fundraising initiative is FEED Supper. This campaign is in partnership with Feeding America, in which we encourage our supporters to host meals and raise funds and awareness to fight hunger. To learn more about our FEED Supper initiative and how to host a Supper, visit this link on our website. To donate directly, please visit our fundraising page here.

For FEED Supper partnership inquiries, please email support@feedprojects.com.

International shipping can be arranged on an individual basis. Please reach out to support@feedprojects.com for a shipping quote.

USPS shipping is available for P.O. Box and APO/FPO addresses located in the United States. Transit times vary and are not guaranteed by USPS. Shipments to P.O. boxes are limited to shipments of $500 or less. If you need help shipping to these locations, please contact our customer service team at support@feedprojects.com with the Subject Line: “PO BOX/ APO/FPO ADDRESS SHIPMENT”

Yes! Domestic orders can be expedited. We offer both 2-day and next-day shipping options via FedEx. Orders ship directly from our fulfillment center in Atlanta, Georgia. All express orders must be placed by 12pm EST. Orders submitted after 12pm EST will ship out the following business day.

All FEED orders are shipped from our warehouse in Atlanta, Georgia. Orders placed by 2pm est will ship the same business day. 

• Standard Ground Shipping – Shipping partners are FedEx, UPS, DHL, and USPS
• Orders placed after 12pm EST will ship out the next business day
• Orders arrive according to the shipping method selected and your ETA can be found with your tracking number
• 1-5 day estimated ship time for East Coast
• 4-7 day estimated ship time for central & west coast
• Note that FedEx delivers everyday, including Saturday & Sunday

• Expedited 2-Day Shipping – FedEx
• Orders placed before 12pm EST will ship out the same day
• Orders placed after 12pm EST will ship out the following business day
• FedEx 2-Day does not deliver on weekends or holidays

International Orders

International orders are shipped via Passport. Transit times will be calculated at checkout.

Monogrammed Orders

Please allow extra time for your monogram orders to ship out from our warehouse, approximately 2-4 days.

FEED is a social impact-driven brand, sometimes referred to as a "social business." We believe in the power of a customer’s everyday purchases (like purchasing a new everyday leather bag or a reusable tote) to transform lives. FEED provides a tangible, shareable and giftable way to engage with the fight against childhood hunger, and make a difference, one bag at a time.

Every FEED product has a specific donation attached to the sale of the item. Rather than donating a "percentage of profits or proceeds" like other organizations, we donate an exact amount of money from each product sold, which is built into the cost of the product and communicate it transparently and simply in terms of the end use for the funds, which is school meals. For example, your purchase of the FEED 10 Bag (stamped with a 10), helps provide 10 school meals for children in need. To actually donate and distribute the meals, FEED works with two incredible giving partners who are on-the-ground – the UN World Food Programme for global giving and No Kid Hungry for domestic giving. The dollar amount is donated by FEED to one or both of our giving partners, who then allocates and distributes meals through their network of governments, schools, and relief workers around the globe.

You can view the impact you’ve made in providing meals and micronutrients on your Account page. If you made purchases in the past, please note that your donation tally only includes purchases made from August 2015 to date.

We offer a range of products available for custom printing of company logos or artwork. Please email sales@feedprojects.com for more information or to place an order.

Please email press@feedprojects.com.

Please email wholesale@feedprojects.com.

How can I place a large order?

I'm a retailer interested in selling FEED products. Where can I find more information?

Can I purchase custom products for an event or corporate gift?