Privacy Policy

PRIVACY POLICY

Thank you for accessing the website (the "Site") which is owned and operated by FEED Projects LLC ("FEED", "we", “our” or "us"). We respect your right to privacy. To learn more about the ways in which we gather, use, and disclose information about you, please read the privacy policy that follows (the "Privacy Policy"), which applies to Personal Information that we collect when you interact with the Site, as well as to FEED’s other services and products which link to this Privacy Policy, and when you otherwise communicate with us. 

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights in respect of your Personal Information, please contact us using the details set out below (see “Contact Us”).

What Information We Collect

When you use the Site, we collect certain types of information that can reasonably be connected to your identity or your device (“Personal Information”), including technical information about the way you interact with our Site, or Personal Information you voluntarily provide. The types of Personal Information we collect directly may include your name, address (mailing or e-mail), phone number, and credit card/bank account number. 

Examples of ways in which we may collect Personal Information from you include the following:

1. Registration and Ordering. Before ordering products through our Site, you will be prompted to provide certain Personal Information, including but not limited to your name, shipping and billing addresses, phone number, email address, and credit card number. This Personal Information is used for billing purposes, to fulfill your orders, to communicate with you about your order, and for internal marketing purposes. When placing an order, you may create a customer profile and save your Personal Information for future visits, or you may check out as a guest. If, after creating a profile, you would like to have it deleted, please email us at support@feedprojects.com and allow one to two weeks for the processing of your request.
    
2. Newsletters and Promotional Materials. Some areas of the Site allow you to enter your email address for purposes of registering for the FEED newsletter and/or other promotional materials. If you receive promotional materials from us through email and would like to unsubscribe, directions for unsubscribing from these communications can be found in the body of each such promotional email. We may also collect your mobile phone number, if you have consented to receipt of marketing materials via SMS text message by signing up on our Site or providing a designated keyword via text message to a pre-designated number. This sign-up indicates that you agree to receive marketing and product information via text message. Where required by law, we will seek your consent before sending direct marketing communications to you via email or text message. In such circumstances, you have the right to withdraw consent to marketing at any time by contacting us (see “Contact Us”).
   
   
3. Cookies. “Cookies” are text files that are placed on a user’s hard drive during a visit to the Site to enable the user to more easily communicate and interact with our Site. Cookies are used to provide customers with tighter security, customized content, and the ability to track orders and shopping cart contents across browser restarts. We may also collect information about your activity on our Site, such as the browser you are using, your IP address, and pages visited on our Site. Your Web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to you. Unfortunately, customers who turn off cookies may not be able to shop from this Site and may lose some Site functionality. However, customers who have disabled cookies can still place orders by contacting us at support@feedprojects.com or by calling 917.388.2402.
   
   
4. Third Party Pixels and Cookies. When you visit our Site, log in, register, or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses.
   
   
5. Orders Placed by Phone. You may place an order over the telephone by calling 917.388.2402, and you will be asked to provide certain Personal Information at that time. As applicable, this Privacy Policy also governs our collection and use of any Personal Information that you provide over the telephone. 

Use and Disclosure of Information 

We may use your Personal Information as we believe to be necessary or appropriate, including to: (i) perform the contract we are about to enter into or have entered into with you; (ii) comply with applicable law, including laws outside your country of residence; (iii) comply with legal process; (iv) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (v) enforce our terms and conditions; (vi) protect our operations or those of any of our affiliates; (vii) protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and (viii) allow us to pursue available remedies or limit the damages that we may sustain; and (ix) perform other actions as otherwise permitted or required by law. We may also de-identify and aggregate user data. Once de-identified and aggregated, it is no longer Personal Information subject to this Privacy Policy.

We may provide Personal Information to third parties whom we engage to perform services in connection with the operation of our business to the extent necessary for them to perform their specific function. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution and research, Site evaluation, data analysis and, where applicable, data cleansing. 

For U.S. residents, we market only in compliance with the CAN-SPAM Act, the Telephone Consumer Protection Act, and other applicable law. Where you have provided your express opt-in consent to marketing, we will also share information with our business partners. For example, we will share information with business partners who assist us with direct mail marketing. These business partners may share your information with subcontractors and may use the information provided for their own marketing purposes where you have agreed to them doing so. You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you. 

We may also share Personal Information with (i) subsidiaries or affiliated entities that we control, that control us, or that are under common control with us, and (ii) third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

Advertising and Analytics Services Provided by Others

We may allow others to provide analytics services and serve advertisements on our behalf across the web and on the Site. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Site and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by FEED and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Site and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. 

Rakuten Advertising may collect Personal Information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage, and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.

Privacy policy : https://rakutenadvertising.com/legal-notices/services-privacy-policy/

Your rights : https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/

Security

We maintain a variety of physical, technical, and administrative measures designed to protect Personal Information we collect. Unfortunately, no one can guarantee perfect security from those who might attempt to evade security measures or intercept transmissions over the internet. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the "Contact Us" section below.

Transfer of Information to the U.S. and Other Countries

FEED is based in the United States and we process and store information in the U.S. Therefore, please be aware that any information you provide to us may be transferred to the United States in accordance with applicable data protection laws. If you are a resident of a jurisdiction outside the U.S.  and you use the Site, your Personal Information may be stored or accessed outside of your jurisdiction of residence including by our affiliated companies or by third party service providers. This means that your Personal Information will be subject to the laws of the jurisdiction in which it is stored or accessed including the access rights of the government of that jurisdiction. By providing us with any information through the Site or over the phone, to the extent governed by this privacy policy, you consent to this transfer. If you do not wish for your Personal Information to be stored or accessed outside of your jurisdiction of residence you have the option of not using the Site. If you have questions about the storage of your Personal Information outside of your jurisdiction of residence, please contact us as set forth above in the “Contact Us” section.

Retaining Personal Information

We will only retain your Personal Information for as long as reasonably necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any contractual, legal, or regulatory obligations. 

In some circumstances you can ask us to delete your data: see “Your Legal Rights” below for further information.

Your Legal Rights

Depending on where you are located you may have certain data subject rights. These rights vary, but may include the below:

• Access and Rectification. The right to request access to and rectification of personal data.
• Erasure. In limited circumstances, you may have the right to ask us to erase Personal Information concerning you.
• Restriction or Objection. The right to restrict or object to the processing of your personal data.
• Data Portability. The right to receive a copy of your Personal Information in a portable format.
• Marketing. The right to ask us not to process your Personal Information for direct marketing purposes.

If you wish to exercise any of the rights set out above, please contact us using the details set out in the “Contact Us” section below. You will not have to pay a fee to exercise your data subject rights. However, we may charge a reasonable fee or refuse to process any request that is clearly unfounded, repetitive, or excessive. If you make a request related to personal data about you, you may be required to supply a valid means of identification as a security precaution. We will process your request within the time provided by applicable law. We may also contact you to ask you for further information in relation to your request to speed up our response. Data subjects in certain jurisdictions may also have the right to lodge a complaint about the processing of personal data with the applicable data protection authority. We would appreciate the opportunity to handle your concerns first, which can be raised by contacting us (see “Contact Us” below). We will process your request within the time provided by applicable law.

Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information online from users in this age group.

Links to Other Web Sites

Links to third-party websites may be provided solely for your information and convenience, or to provide additional information for various other goods and services. If you use these links, you will leave our Site. This Privacy Policy does not cover the information practices of those websites linked to our Site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each website you visit.

Do Not Track Signals

FEED does not respond to Do Not Track (DNT) signals to the extent received from a web browser. Because there currently is not a universally accepted technological or legal standard for recognizing or honoring DNT signals as reflections of user choice, we do not respond to them at this time. Once such technology is created and has received applicable regulatory approval, we will consider (a) whether it is possible; and (b) if so, how it can be incorporated within FEED’s environment in the future.

Rights under California Law

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident, you may request this information once per calendar year by contacting us at support@feedprojects.com.

Changes to this Privacy Policy

Any updates or changes to the terms of this Privacy Policy will be posted here on our Site and the date of the newest version posted below. Please check back periodically to see if this Privacy Policy has changed. By using the Site, you acknowledge acceptance of this Privacy Policy in effect at the time of use.

Contact Us

If you have any questions or concerns about our use of your information, about this Privacy Policy or if you would like to exercise your rights as a data subject, please contact us at:

Privacy Officer: privacy@feedprojects.com

Postal address: 

 

FEED Projects LLC

PO Box 20103 

NY, NY 10014

 

This Privacy Policy was last revised on April 9, 2024.